Shipping
Delivery Times
Once your order is placed, you’ll receive a confirmation email. We prepare and carefully pack your artwork within 1 business day. As soon as it ships, we’ll email you the tracking number and an estimated delivery date.
- Spain (Peninsula and Balearic Islands): 1–3 business days*
- Spain (Canary Islands): 3-6 working days*
- European Union: 2–4 working days*
- Rest of the world: 3-6 working days*
* Business days are Monday to Friday, excluding public holidays.
These times may vary if it's produced any delay in the transport that is out of our control, such as customs delays, etc.
Shipping prices
All products are shipped from Barcelona, Spain, and can be delivered worldwide. The free shipping cost notification will appear on the order confirmation before you pay. Each piece is packed with great care to arrive safely. Also, whenever possible, we use protective packaging materials with a lower environmental impact. If your artwork arrives damaged, please contact us within 48 hours at [email protected], and include photos of the packaging and the piece.
Deliveries outside the European Union
Local taxes and import duties may apply outside the EU and are not included in our prices. These charges vary by country and are collected by the carrier or local authorities. Please note that refused/unsuccessful deliveries due to unpaid duties may result in additional fees.
Tracking
All orders ship with tracking. If you can’t locate your parcel or need help, email us your order number at: [email protected]
If you’re not available at delivery:
If nobody is available, the carrier may take the parcel to a nearby pickup point. You’ll receive a notification with collection details. Parcels are usually held for 7 business days before being returned. If your package is not picked up withinthat period, it will be returned to COBELIO. A second delivery attempt will be at the buyer's expense.
Second delivery attempt:
If an order is returned to us due to an incorrect address or because it wasn’t collected in time, the buyer is responsible for the return shipping and the cost of a second delivery attempt.









