Envío

Delivery Times

Once your order is completed, you will recieve a confirmation email with all the details of your purchase. From that moment, we will proceed to the preparation and packing of your new artwork in 1 working day. Then, the piece will be given to the transport courier and once the order has been shipped, you will receive a notification email with the tracking number and the estimated delivery date.

  • Spain (Peninsula and Balearic Islands): 1–3 working days*
  • Spain (Canary Islands): 3-6 working days*
  • European Union: 2–4 working days*
  • Rest of the world: 3-6 working days*

* Working days include Monday to Friday, not public holidays, and do not include Saturdays or Sundays.

These times may vary if it's produced any delay in the transport that is out of our control, such as customs delays, etc.

 

Shipping prices

All shipping are FREE so we don't add any extra cost, as it is already included in the artwork price.

All products are shipped from Barcelona, ​​Spain, and can be shipped worldwide. The free shipping cost notification will appear on the order confirmation before you pay. We carefully package the artworks in protective boxes, unframed, to ensure they arrive in perfect condition. However, if your piece presents any damage upon receipt, please inform us immediately or no later than 2 days after receipt at:  [email protected]

 

Deliveries outside the European Union

Please note that local taxes or import duties may apply if you purchase from a location outside the EU. These additional charges vary widely from country to country and are not included in the artwork prices. The carrier will contact you in case of any additional charges or customs clearance. COBELIO is not responsible for local taxes and duties in your country and all additional taxes and fees are your sole responsibility and cannot be used as a reason for return.

 

Tracking

We ship all products as a postal package, which allows the package to be tracked. If your package does not arrive or you are impatient, please contact us with your order number at: [email protected]

IF YOU ARE NOT AT HOME AT THE TIME OF DELIVERY:

If you are not at home at the time of delivery, your package will be delivered to a nearby parcel shop or post office, so you can pick it up later. Correos or your local postal service will inform you about this. You will receive an email or a note in your inbox/mailbox with information on where to pick up your package.

Please note: you have a maximum of 7 working days to come and pick it up. If your package is not picked up within 7 working days, it will be returned to COBELIO. A second delivery attempt will be at the Buyer's expense.

SECOND DELIVERY ATTEMPT:

If your order is returned to us through no fault of ours (incorrect delivery address or if you forget to pick up your package on time), you will be responsible for the return shipping and the additional delivery cost to cover a second delivery attempt. before we can ship your order to you.